Target groups: How they benefit and what they provide

POLICY MAKERS

What they get out of the project:

  • A better understanding of who is currently underserved by digital mobility services;
  • Guidelines, recommendations and tools to help them build policies that support underserved users.

What they give back to DIGNITY:

  • Useful feedback on these tools;
  • Spreading the word by sharing these tools with their colleagues;
  • Expanding the learning community by inviting their colleagues.

PUBLIC TRANSPORT OPERATORS

What they get out of the project:

  • Valuable knowledge regarding the challenges faced by vulnerable-to-exclusion citizens, thanks to the guidelines, educational toolkit, and inclusive design insights;
  • Practical knowledge on how these challenges can be addressed, and existing systems improved;
  • The opportunity to network and work with other stakeholders, such as representatives of user groups (along with end users), providers of products and services, and policy makers, via the learning community.

What they give back to DIGNITY:

  • Feedback on how to improve the feasibility and clarity of the insights and the toolkits;
  • Active participation on the learning community platform.

DIGITAL MOBILITY PROVIDERS

What they get out of the project:

  • Knowledge and insights on how existing gaps might be addressed, thanks to the guidelines, educational toolkit, and design insights;
  • Inspiration leading to new innovations and new, specialised products and services;
  • The opportunity to network and work with other stakeholders, such as representatives of user groups (along with end users), public transport operators, and policy makers.

What they give back to DIGNITY:

  • Feedback to improve the insights and the toolkits, ensuring they are feasible and clear;
  • Suggestions for new innovations;
  • New perspectives from which to look at these challenges;
  • Active participation on the learning community platform.

USER ASSOCIATIONS

What they get out of the project:

  • A say in how digital mobility products and services will be designed;
  • A chance to present the concerns of their members to policy makers, transport operators, and product and service providers via the learning community.

What they give back to DIGNITY:

  • Valuable input on what really matters to their members;
  • Ideas on what kind of improvements are needed, and which ones would be most effective.
  • Feedback on whether or not the recommendations and insights sufficiently provide for these users’ needs.

RESEARCHERS

What they get out of the project:

  • A systematic review of mobility gaps for disadvantaged communities;
  • New research that they can build on regarding how to fill these gaps.

What they give back to DIGNITY:

  • Active participation in the learning community;
  • Their insights and feedback;
  • Spreading the word by inviting other researchers to join the learning community;
  • New avenues of thinking and research on the digital mobility gap;
  • A positive influence on the development of new policies, products, systems and services.

CITIZENS

What they get out of the project:

  • More accessible digital mobility products and services;
  • Better interaction between public/private transport systems and digital mobility products and services (thanks to the design insights, policy recommendations, and increased cooperation via the learning community platform);
  • An increased awareness of inclusive design and how it benefits all users.

What they give back to DIGNITY:

  • Support for the implementation of inclusive policies, services, and products.