DIGNITY will work directly with four regions/metropolitan areas located in different parts of Europe, engaging with city and regional decision-makers who play a key role in regulating and providing transport services.
The pilots will start by analyzing the digital gap in their regions and looking at the needs of vulnerable-to-exclusion end users. DIGNITY will help them assess the proportion of services that users can easily access and will provide guidance on how to design them for maximum inclusion.
Then, the regions will involve these user groups in the co-design of innovative digital transport products and services, using the universal design wheel on specifically chosen applications, products or services. By including these users in the design process, and with the help of this wheel, the pilots will be able to better identify the factors that make products and services truly inclusive, so that they can be used by everyone, regardless of age, income, social status, or disability.
This use, testing, and validation of the DIGNITY approach in a variety of contexts will allow for the formulation of a robust policy framework, one which will ensure that social inclusion is embedded in transport policies and strategies. This, in turn, will lay the groundwork for further standardization and exploitation across Europe.