RACC Hop is a mobility platform that connects passengers and drivers from the same company or companies located in the same area, who make the same journey on a daily basis. Users can share a ride and thus save time and money on their commute to work. This application also benefits companies by helping them to optimize the use of their parking spaces.

Category: Digital journey planning services/platforms

Developer: RACC

Main function: Digital journey planning service/platform

What is the main sub-function of the service/product: Ride splitting

Target group(s): General public/other

Countries/cities of operation: Spain

Technologies needed to use the service:

  • Smartphone (with internet connection)

Is there a non-digital way to use this service or product? No

Why is this a good example?

Reason(s) Allows users to publish frequent routes
More details Users can select the days and hours in which they are making the same trip. This functionality allows the user to plan the trips ahead of time and save time, instead of having to publish each trip manually.
Tags Usability-Customisation

Reason(s) Integration with institutional buses
More details Besides carpooling, RAAC Hop offers the option of integrating data from institutional buses, companies or universities. Routes, stops and location, as well as the bus capacity in real-time, are displayed on a map. In addition, if a company/ university does not have buses or the technology integrated to connect to the app, RAAC Hop can assist them in this task.
Tags Functionality-Integration of services

Reason(s) Option to select the carpooling audience for each trip
More details The platform offers users the option to add an institution (e.g. company or university) through the verification of an institutional email account. When publishing a route, users are able to determine the privacy of the trip by choosing between three options: the car pooling trip is available to any user of RAAC Hop, available to members of related groups as well as their own institution or only available only to members of their own institution. This level of customisation is especially important for population groups (e.g. women) who appreciate extra safety measures in their commute.
Tags Functionality-Customisation, Specific user groups-Women

If you would like to know more about why this product is part of this catalogue or what aspects of this example are specifically appropriate, click here to view the full DIGNITY Interactive Catalogue, which contains further information.

Categories: Digital journey planning services/platforms
Tags: Functionality, Specific user groups, Usability