Greenwheels is a vehicle sharing platform that provides users with cars at selected NS train stations. Greenwheels offers a variety of vehicles to suit the users’ needs, from small cars for short errands and city trips, to larger electric cars, and small vans for longer trips or goods transport. Business travellers and companies can also hire shared vehicles that are only allocated to their employees.
Category: Digital vehicle sharing services/platforms
Main function: Digital vehicle sharing service/platform
What is the main sub-function of the service/product: Consumer car sharing (B2C)
Target group(s): General public/other
Countries/cities of operation: The Netherlands
Technologies needed to use the service:
- Laptop, desktop, tablet or smartphone with internet connection for vehicle booking
- Tablet or smartphone with mobile internet connection for booking, unlocking the vehicle, fuelling the vehicle and checking vehicle information
Is there a non-digital way to use this service or product? No
Why is this a good example?
|Reason(s)||Offering a variety of vehicles suiting different needs|
|More details||The car models offered by Greenwheels are energy-efficient, compact city car (VW Up!), an estate car (Golf), an electric shared car (e-Golf), and a van (Caddy). Customers can use all the car types with any subscription. The Volkswagen Caddy vehicle can be suitable for the transport of larger items, as its loading space is 803 kg. This vehicle can be suitable for people with disabilities and elderly needing space for a wheelchair or similar support equipment.|
|Reason(s)||Reservation is possible any time via the app, website and by phone to customer services|
|More details||The customer service of Greenwheels is accessible anytime on 088-2100100. In case a customer wants to change or cancel a registration, they can do so not only via the app or the website, but also telephonically. They can also call for other questions.|
|Tags||Caters for low technology users|
If you would like to know more about why this product is part of this catalogue or what aspects of this example are specifically appropriate, click here to view the full DIGNITY Interactive Catalogue, which contains further information.